HRAI Comments on Proposed New Rules for Door-To-Door Sales and Rentals of Water Heaters and Furnaces
HRAI Comments on Proposed New Rules for Door-To-Door Sales and Rentals of Water Heaters and Furnaces Posted in The Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI) By System Admin On Apr 28, 2014 Late last year the Government of Ontario passed legislation to address the problem of misleading sales tactics involved in door-to-door sales and rentals of water heaters. Legislative changes to the Consumer Protection Act, 2002 were enacted in December 2013 as part of the Stronger Protection for Ontario Consumers Act, 2014. HRAI applauded the Minister of Consumer Services moving quickly to address a problem that has cast a negative spotlight on the industry because of the unethical behaviour of a few companies. HRAI even suggested that potential measures should be broadened to include other products sold at the doorstep, since there was mounting evidence that these same unethical tactics were being used to sell furnaces and air conditioning systems. More r