Skip to main content

Consumer Rights When Changing Water Heater

If you are replacing your rental water heater and you choose to change rental providers, you are protected from arbitrary exit fees and penalties under the Ontario Consumer Protection Act. If your old supplier tells you that you may be subject to a “buy-out” of the old tank or a “tank return fee” or an “account closure fee” or any other charge, you need to be aware of the following: Under the Ontario Consumer Protection Act, a provider of any rental agreement which does not provide for a fixed term, and does not provide sufficient disclosure information so that you know upfront the maximum amount payable by you over the entire term of the agreement, the interest portion, the interest rate and the purchase option, can only charge you the following amounts to exit a contract:


  1. The periodic rental payments due on or before the day the lease is terminated that have not already paid
  2. The expenses incurred by your old provider for the removal of the old tank
  3. The penalties, if any, imposed on you for unreasonable or excessive wear or use of the old tank. 

WHAT DOES THIS MEAN?

  • You were never presented with or signed a contract with a fixed term 
  • Payments to your old provider are up to date. 
  • Your new contractor is returning your old tank 
  • Your old tank has only been subject to normal wear and tear


Consumer protection law in Ontario states that, other than what we have identified above, you should not be subject to any fees penalties when you return your old rental water heater.
Labels:

Popular posts from this blog

Carrier Common Furnace Problems (Premature Heat Exchanger Failure)

About Carrier Brand Formerly, the  Carrier Corporation, now a brand of United Technologies Corporation. UTC recently purchased ICP (International Comfort Products) which is the manufacturer of heating and cooling brands like : Keeprite,  Tempstar, Heil,  Comfortmaker,  Arcoaire. Carrier, Otis, and United Technologies Fire and Security were combined into one subsidiary of UTC in September 2013. Prior to the consolidation, Carrier as a corporation was a manufacturer and distributor of heating, ventilating and air conditioning (HVAC) systems, as well as a commercial refrigeration and food service equipment industry. Wikipedia.org Carrier High Efficiency Gas Furnace Heat Exchanger Issues One the most common issues found in Carrier high efficiency gas furnaces is corrosion or blockage is their secondary heat exchangers in approximately 5 to 10 years after the original installation date or in other words premature secondary heat exchanger failure. This problem happens due to cor
Read more

Energy Saving Tips

For the modern customer, HVAC energy efficiency is a top concern and popular point of conversation. In honor of Earth Month, I've outlined the top five energy-saving tips that you can reference when your customers ask about improving their home energy efficiency. Replace filters often  - Hands down the best thing you can do to improve your energy efficiency is to replace your air filters often. The more debris that's in the filter, the less air can circulate through the HVAC system, making it work harder. The harder your HVAC unit works, the more energy it uses. Set a schedule  - Constantly adjusting your thermostat uses a lot of energy.  Set your thermostat to a comfortable temperature that reflects your schedule so that your unit isn't cooling an empty house or working overtime when you're away. Air sealing  - A quick, inexpensive air-sealing fix can mean big savings on utilities. Blocking outside air from coming in not only helps keep allergies and other irritan
1 comment
Read more

Comparison Between Lennox ML195 and Lennox EL195E High Efficiency Gas Furnace.

What are the value added benefits to customers with the new EL195E furnace? 1.         Lennox customers will save more money every time their HVAC system is operating.   The difference between the ML195 PSC motor and the EL195E ECM X13 motor is that the ECM motor is much more efficient. Why? Because it uses a brushless Direct Current (DC) motor, similar to the ECM motor if   you’re already familiar with in a variable speed furnace. The ECM X13 motor is almost as energy efficient as a variable speed motor. What are the cost savings? Annual operating costs can be 25% 61% lower per year, based on usage EL195 PSC Motor: Cooling mode:  552 watts Continuous fan mode:  515 watts EL195E ECM X13 Motor: Cooling mode:   413 watts Continuous fan mode:   200 watts Savings: 139 watts 315 watts 25
Read more